FAQ | pt-guard

What is pt-guard?

pt-guard is a versatile solution designed to seamlessly integrate sensors and actuators, providing real-time monitoring, alerts, and advanced data analytics for various industries.

How does pt-guard ensure data security?

Our platform employs advanced cryptographic methods for data encryption. Additionally, for those needing extra data control, we offer an on-premise solution.

Is there a mobile application available for pt-guard?

Yes, we offer mobile applications for both iOS and Android, allowing 24/7 remote access and monitoring.

How does the pt-guard box function without internet access?

The pt-guard box utilizes LPWAN technology, ensuring consistent communication and operation without the need for traditional internet access.

Can I integrate pt-guard into my existing infrastructure?

Absolutely! pt-guard is designed to integrate smoothly into both existing and new infrastructures.

How can pt-guard help in cost savings?

pt-guard aids in reducing indirect costs like administration and monitoring, optimizes manpower, and ensures efficient material usage, leading to substantial savings.

Do I need a separate gateway for the pt-guard box?

No, the pt-guard box acts as a versatile gateway on its own.

What industries can benefit from pt-guard?

pt-guard is tailored for various industries, including chemical (pre-treatment) processes, metalworking fluids, water quality monitoring, and hydroponics and aquaponics.

Can I customize the alerts and notifications?

Yes, our system allows you to set specific thresholds and customize alerts, ensuring you’re promptly informed of deviations or potential issues.

How long can the pt-guard box operate on battery?

Depending on usage, the pt-guard box can last up to 5 years on a single battery.

Can I have my company logo on the pt-guard box?

Yes, we offer customization options, including imprinting your company's logo on the pt-guard box.

What is the on-premise solution?

The on-premise solution allows you to connect the pt-guard box to your company server, ensuring all data remains within your infrastructure.

How do I get started with pt-guard?

Contact our sales team, and they will guide you through the selection, installation, and integration process.

Is customer support available if I face issues?

Yes, we pride ourselves on robust customer support. Our team is available to assist you with any concerns or queries you might have.

Frequently Asked Questions